This role is a fixed-term 18-month contract, 27 hours per week, fully flexible 9.5 hour shifts over 3 days each week. You will have two weeks' advance notice of when you are working.
Huntingdonshire District Council (HDC) is passionate about providing high-quality services to our communities, residents and businesses. This means we must employ and retain the most talented and dedicated people.
Situated within the heart of the Cambridge-Peterborough Growth Area, Huntingdonshire is a beautiful district that boasts thriving market towns and many attractive villages, each with its own identity. We are an innovative and forward-thinking local authority whose residents are at the heart of our decision-making.
At HDC we want to employ staff who embody our icare values (Inspiring, Collaborative, Accountable, Respectful, Enterprising), all of which support our ultimate purpose of putting our customers first.
Job details
Huntingdonshire District Council is seeking to recruit a CCTV Monitoring Centre Operator to work in its Shared Service with Cambridge City, to monitor and physically operate public CCTV cameras for public safety, and to detect and deter crime and disorder.
This is a fixed term contract for 18 months of 27 hours per week within the team to cover all periods of operations. Your shifts will be a variation of nights and days, consisting of 3 x 9.5 hour shifts, including weekends, based at our offices in Huntingdon.
The shared service team also operates the out of hours (OOH) emergency call handling service to the public, for both councils, on evenings and weekends. A lone worker monitoring service and keyholding services are planned for future growth.
Working closely with Cambridgeshire Police on incident management, other clients and partner agencies with the aim to make the areas of coverage safer for the public, while respecting their right to privacy.
Handling and dealing sensitively to members of the public who may be experiencing an emergency situation calling OOH emergency lines requires a calm, compassionate, understanding but practical attitude to positively assist and or advise as required
The role can be exciting and demanding at times during emergencies and requires a cool professional and calm approach to situations that can vary greatly.
When required, staff assist police and others to download data for potential evidence or prosecution purposes whilst maintaining strict confidentiality at all times.
This role is within a 24/7 operation and you will be operating on a three day week of 9.5 hour shifts with a minimum of twelve hours rest between shifts, (30-minute rest break required per shift). A shift premium is paid for this role which is included in the advertised salary.
Successful candidates will require to obtain and retain the necessary SIA CCTV licence for which training is provided and shall pass and retain appropriate police vetting for the role due to sensitive information sharing and use of police radio. It is essential that a full driving licence is held with desirable criteria of previous security experience. On the job training for several months is then conducted for successful applicants.
View the job description [PDF, 0.2MB].
Apply
The closing date is midday on 2 October 2023 and interviews will be held later that week.
For many of our roles (and where it is possible) we are currently working remotely and anticipate in the future returning to a hybrid office model on a flexible basis. This will still include work-from-home and flexi-time opportunities in order to provide a good work-life balance whilst still ensuring that teams benefit from in-person interaction. Candidates should therefore be within commutable distance of our offices in Huntingdon, Cambridgeshire or able to attend meetings as required if further afield.
Should you have any additional questions regarding submitting an application, please contact the Recruitment Team at recruitment@huntingdonshire.gov.uk.
Please note that the official closing date is as above, and will be the correct date. Some third-party websites may have different dates. Please refer to the HDC website for the official closing date to ensure you do not miss out on applying.
Working for the council
As an employer who values diversity of thought, we seek to employ candidates from a range of backgrounds in order to make our organisation more innovative. We are seeking candidates who are looking for their next career opportunity and are supportive employers, enabling our staff to work in an environment that produces high standards of work in an employee-led environment.
Equality, diversity and inclusion are at the heart of our recruitment and along with our values we are committed to creating an inclusive working environment, where diversity is valued and there is equality of opportunity. We therefore welcome applications from all sections of the community and we offer a range of benefits, including flexitime, to encourage a work-life balance.
View our benefits.