1.   How to make a complaint to the Council -

Huntingdonshire District Council welcomes any suggestions for improving its services. If you wish to make comments on our services, or make a complaint, then please download our leaflet and complaints form on the right to find out more.

You may be able to resolve the complaint by taking it up immediately with the Officer with whom you have been dealing, or with their immediate line manager.

Alternatively, complaints can be made by the following methods:

In Person: 

The Council offices are open to the public:

• Monday to Thursday 9.00am to 5.00pm
• Friday 9.00am to 4.30pm

By telephone: (01480) 388388

There is a telephone queuing system and your call will be answered as soon as possible

By letter addressed to:  

2.  Code of Conduct Complaints -

In May 2008 responsibility for considering complaints that a Member may have breached the Code of Conduct moved from the Standards Board for England to the Standards Committees of local authorities.

Should you wish to complain about the conduct of a Member of Huntingdonshire District Council or a Member of one of our Parish or Town Councils, you may submit your complaint in writing to the Monitoring Officer by completing the Code of Conduct complaints form on the right and sending it to the address given above.

The Standards Committee can only deal with complaints about the behaviour of a Member.  It will not deal with complaints about things that are not covered by the Members' Code of Conduct.  If you make a complaint to the Standards Committee it must be about why you think a Member has not followed the Code of Conduct.