The Call Centre was opened in October 2005. Since that time the range of services handled has grown. As the first point of contact for customers we are able to deal with the majority of questions and service needs for these areas.

The Call Centre is open from 8:00am to 6:00pm Monday to Friday excluding Bank Holidays. The main telephone number for the Call Centre is 01480 388388.

We provide services as follows:

• Assets
• Elections
• Energy Efficiency
• Grounds Maintenance
• Land Charges
• Payments
• Pest Control Appointments
• Planning
• Refuse
  • Asbestos
  • Assisted Collection
  • Bulky Collection
  • Clinical waste
  • Missed Collections
  • Bin Orders
    
    
• Street Cleaning
• Switchboard
• Tourism