The Call Centre acts as a central point to answer general enquiries in over 15 different service areas. More information is available under the 'Services Provided' link on the left.

Call Centre Performance

Performance on the last working day, last 7 days & last 28 days is normally shown below. However, due to a lack of required reports following a change by the District's partners in the telephone system used, performance levels cannot be given at present. The matter has been raised with the suppliers.

You can find a glossary of the terms used in 'Linked Documents' on the right.

If you have any suggestions for improving the content of this page please click 'Contact the Call Centre'.